Terms & Conditions

This website is owned and operated by Kaffe O Ltd (otherwise referred to as "we", "our" or "us"), a company registered in Northern Ireland with the company number NI622755.

Please read these terms carefully before using our website. Using this website indicates that you accept these terms. If you do not accept these terms, do not use our website.

Our online shop is a service operated by Kaffe O  Ltd , in partnership with our internet payment partner Stripe. Please take a moment to browse the terms and conditions of using our site:

We reserve the right to remove access to this website in respect of anyone who does not comply with the terms set out herein.

Our coffee
We pack our coffees in special heat sealed bags, to protect your coffee’s quality, freshness and flavours. Our house blend whole bean and ground to order is best enjoyed within four months of purchase, even when stored in a freezer.

Prices are charged according to those published on the site on the day of purchase. Kaffe O Ltd reserves the right to alter prices to reflect changes in material costs. As our coffees are a food item, they are not VAT-chargeable.

Payment by cheque
We cannot accept payments made by cheque.

Customer service
If you wish to register a complaint or comment please use the details found within the contact us section. You may do so by email. We will deal with your query as soon as possible.

Statutory rights
Please note that nothing contained within these terms and conditions affects your right as a consumer.

Kaffe O Ltd cannot accept responsibility for any misuse of our website.

All material, images, text, packaging design and other information found on this site remains the property of Kaffe O  Ltd and cannot be used without the expressed permission of Kaffe O  Ltd

Third Party Websites
Links to third party websites on our website are provided solely for your convenience. If you use these links, you leave our website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to by our website, you do so entirely at your own risk.

We always try to ensure that our website is always available for you. In the event that our website is unavailable at any time and for any period (for whatever reason) we shall not be liable.

Visitor Material and Conduct
Other than personally identifiable information, which is covered under our Privacy Policy, any material you transmit or post to this website shall be considered non-confidential and non-proprietary. We shall have no obligations with respect to such material. We and our assignees shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

You are prohibited from posting or transmitting to or from our website any material that is threatening, defamatory, obscene, or similar. You must have obtained all necessary licences and/or approvals before submitting any information. We reserve the right to remove any material from its website that it considers inappropriate or unsuitable.

We shall fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting inappropriate material.

Please refer to our privacy policy on our website for a full copy of our Privacy Policy and information on how your personal information will be handled and processed by us.

Save to the extent permitted by law, we (and any of our group companies and the officers, directors, employees, shareholders, sub-contractors or agents of any of them) exclude all liability and responsibility (including without limitation in respect of negligence) from any amount or kind of loss or damage arising out of or in connection with your use of this website.

We do not exclude or attempt to limit in any way our liability:

·       for personal injury or death resulting from our negligence;

·       for any matter for which it would be illegal for us to exclude or to attempt to exclude our liability; or

·       for fraud or fraudulent misrepresentation.

Subject to the exclusions/limitations set out above, we shall not be liable to you for any indirect or consequential loss or damage of any nature whatsoever arising and whether caused in tort (including negligence), breach of contract or otherwise (even if foreseeable), any loss of income or revenue, loss of business, loss of profit of contracts, loss of anticipated savings, wasted third party costs, and/or loss of data, management or office time.

We have the right to revise and amend these terms and conditions from time to time. You will be subject to the terms and conditions in force at the time that you access our website.